We Are Moving!

2020 has been such a challenging year for everyone. Countless small businesses throughout the world were forced to close their doors due to Covid-19. Our hearts go out to our fellow “Mom and Pop” entrepreneurs. We know all too well the many sacrifices they have made to bring their dreams to fruition. It is simply tragic how so many have suffered the repercussions of the pandemic.

Keeping Things
in Perspective

It is important to acknowledge that we’ve been incredibly fortunate. It is a privilege to provide expert pet services to families throughout Chicago.  We appreciate your loyalty to us and do not take it for granted. You have been our cheerleaders and helped tremendously in spreading the word about our holistic approach to grooming!

The Future
is Bright

Despite having numerous hurdles to overcome over the past 8 years, we’ve managed to navigate each one with perseverance. Our unwavering determination to thrive in the face of adversity has helped to prepare us for our current challenge. Not by choice, we must now begin to transition out of our current location in order to alleviate the undue pressure restricting our opportunity to thrive and grow.

We are

We now have confirmation that we do not have the option to expand our company where we are. Its our choice to view this new revelation as an opportunity to reach even more Chicago pet parents who have not yet discovered the uniquely personalized grooming and daycare services we offer.


In addition to our intimate daycare and cage-free, gentle grooming service, we plan to incorporate a special sanctuary for overnight boarding accommodations. Honest, verifiable dog walking services is also in the works.

Our focus now is on locating a suitable space in which to build a beautiful new shop. And because continuity of care is so important, remaining local to Streeterville is a top priority.

The final day at our E. Grand Ave. location will be Monday, October 5th, 2020

After this date, the online booking system will be temporarily disabled. Please call City Pets directly to discuss the interim options available to existing clients. We will not be able to accommodate any new clients until such time as a permanent location is fully licensed and operational.

The following temporary alternative locations for grooming being offered to established clientele include:

  • In-home grooming (when appropriate. A surcharge may apply)
  • Evening appointments in a professionally designed grooming space within a Streeterville high-rise.
  • Clients residing in buildings equipped with designated pet grooming stations, may elect to reserve an appointment on a pre-arranged date when our groomer is working onsite

Stay Tuned

Things are happening! Just as downtown Chicago continues to evolve, we too are looking
forward to all of the huge potential for growth that’s ahead of us!
The future is bright for City Pets!
We’re excited for the future in our new bigger and better home!
PS – If you are aware of a local commercial space for rent or purchase, please CALL ME!
As always, your support is greatly appreciated!

We're pleased to inform you that with effect from Oct 5th 2020, citypetschicago[E Grand Ave.] office will be relocated to new location which will be announced soon. More details here
Our main contact numbers remain unchanged: contact